Registered NDIS Provider · Across Victoria
Your journey is unique to just you.
C in Coaching is a lived-experience psychosocial recovery service, walking alongside people living with mental health challenges — online and across Victoria.
Apoyo en Español & English.
Lived experience
Trauma-informed
Supervised
Bilingual
Our approach
The Holistic Support Model
Five threads run through everything we do — beginning with lived experience, held safely all the way through.
Lived experience
Where we begin. We understand recovery from the inside, so we meet you with understanding — never assumption.
The whole person
We see your emotional wellbeing, daily life, relationships and community, culture and identity, and sense of purpose — not a diagnosis or a plan line.
Coach · Teach · Lead
We coach you to find your own answers, teach the skills that build independence, and lead beside you as you take charge of your recovery.
Trauma-informed & supervised
Everything is held within a trauma-informed framework, with supervision built in — so your support stays safe, steady and consistent.
Your journey
No two roads look alike. You're the only expert on your own life — and we're here to walk alongside.
Commitment · Compassion · Collaboration
The difference
Lived experience opens the door — care, skill and supervision hold the space.
Our workers continue to develop their skills and refine their practice through dedicated supervision with our founder, Cristina Rojas — who teaches mental health and peer work at the tertiary level, after many years working within the sector and a long history of community service. That depth of experience — steady, grounded, and genuinely present — shapes how we show up for the people we walk alongside.
So the support you receive isn't just well-meaning. It's skilled, supervised, and held to a standard we set ourselves.
What we offer
Support for both sides of recovery
01
Psychosocial Recovery Coaching
Walking alongside you through your recovery — building skills, confidence and routines, and helping you understand and navigate your plan and care team.
02
Mental Health Support Work
Hands-on support to get out into your community, build confidence and connection, and work toward the goals that matter to you — never personal care.
More ways we support you
Support across daily life
Recovery isn't only the big moments. As a registered provider, we can walk with you through the everyday too.
Apoyo en Español
We work in English and Spanish, so you can be supported in the language that feels like home.
Good to know
Frequently asked
Who is recovery coaching for?
It's for people living with psychosocial disability — disability that arises from a mental health condition such as anxiety, depression, bipolar, schizophrenia or PTSD.
How is it funded?
Recovery coaching is funded under the Capacity Building – Support Coordination category of an NDIS plan. Some people already have it funded; others can request it at their next plan reassessment. Not sure where you stand? That's exactly the kind of thing we'll help you work out.
Where do you work?
We work online right across Victoria, and in the community. Wherever you are in the state, we can support you.
What qualifications are behind C in Coaching?
Our founder, Cristina Rojas, holds a Certificate IV in Mental Health and a Graduate Certificate in Organisational Coaching, is completing Honours in Social Work, and teaches mental health and peer work at the tertiary level — the holistic, trauma-informed framework she also trains others in.
Free resource
The Victorian Community Services Guide
Finding the right support shouldn't be the hardest part. We've gathered services from across Victoria — crisis lines, mental health, housing, family violence, NDIS, multicultural and Aboriginal services, and more — into one clear guide. Yours to keep and share, whether you're a participant, a family member, or a fellow worker.
Services Guide VERIFIED MAY 2026 · 10 PAGES
Let's take the first step together.
A relaxed, no-pressure chat to see if our support is the right fit for you. In English or Spanish.